Terms of Service
Last updated 2 August 2026
1.This agreement
These terms are the agreement between you — and any business you are using Daymark on behalf of — and Daymark (“we”, “us”), a service operated from British Columbia, Canada. Creating an account means accepting them. If you are signing up for a company, you are confirming you may accept these terms on its behalf.
2.What Daymark is, and what it is not
Daymark takes figures you enter or import and projects them forward: a year-end forecast, a month-by-month cash line, a break-even, and a suggested owner’s draw.
It is not accounting, bookkeeping, tax, investment or legal advice, and it is not a substitute for an accountant. Every figure it shows is either something you gave it or a projection derived from assumptions you chose — growth rates, a cash floor, a useful life for equipment. Those assumptions are yours, and the output is only ever as good as they are. Decisions you make on the strength of it — what to pay yourself, what to buy, whether to hire — are your decisions, and their consequences are yours.
Daymark is not a bookkeeping ledger, an invoicing system, a payroll system or a tax filing service, and does not connect to your bank.
3.Your account and your workspace
- Give accurate details and keep your password to yourself. You are responsible for what happens under your account.
- A workspace has one owner, who controls billing, invitations and deletion. Editors can change the model; viewers can only read it.
- You are responsible for who you invite and what they do. Anyone you invite as an editor can change every figure in the workspace; anyone you invite at all can read them.
- We may need to contact you about your account, your trial or your subscription. Those messages are part of the service and are not marketing.
4.What it costs
$197 as a one-time setup charge, then $9 per month, in USD. The setup charge is not a service fee and buys no separate service — it is a one-time charge for opening the account, and it is charged once and never again.
The sequence, in full:
- A card is required to start, and nothing is charged for 14 days.
- On day 14 a single charge of $206 — the $197 setup charge plus your first month — is taken.
- After that, $9 a month until you cancel.
- Sales taxes are added where they apply. Payments are processed by Stripe under its own terms.
We can change the price, but not quietly and not retroactively: existing subscribers get at least 30 days’ notice by email before a change takes effect, which is time enough to cancel first.
5.Cancelling, and refunds
- During the trial: cancel before day 14 and nothing is charged at all.
- After that: cancel any time from billing settings. You keep full access to the end of the period you have already paid for, after which the workspace becomes read-only rather than disappearing. Your figures stay, and the export keeps working.
- If a payment fails: you keep working for 7 days while Stripe retries the card. After that the workspace goes read-only until the payment succeeds.
- Refunds: charges already made are not refunded, except where consumer protection law requires it or where we have plainly billed you in error. If you think we have, write to support@daymarkhq.com — we would rather fix it than argue about it.
6.Complimentary accounts
Some workspaces are made permanently free by redeeming a code we issued. There is nothing to pay and nothing to renew on those, and equally nothing owed to you: complimentary access is a gift, not a purchase, and we may end it with reasonable notice. Everything else in these terms still applies.
7.Your data
Your figures are yours. You keep every right you have in them. You give us only the permission we need to run the service — to store, process, back up and display your data to you and to the people you have invited.
We do not sell your data, share it for marketing, or use your figures to train AI models. What we do with it, who else processes it, and where it is stored are set out in the Privacy Policy, which is part of this agreement.
You are responsible for having the right to upload what you upload — including any personal information about other people that happens to be in an export you import.
8.What you must not do
- Use Daymark for anything unlawful, or to hold data you have no right to hold.
- Try to reach another customer's workspace, or to get around the checks that separate them.
- Attack, overload, probe or reverse-engineer the service, or scrape it in bulk.
- Resell Daymark or pass your account around to avoid paying for it. Inviting your accountant, your bookkeeper or your business partner is exactly what workspaces are for; running a bureau on one account is not.
9.Availability and changes to the service
We aim to keep Daymark running and correct, but we do not promise a particular uptime, and we will occasionally take it down for maintenance. Features change. If we remove something you rely on, we will give reasonable notice by email where we can.
10.Suspension and termination
We may suspend or close an account for non-payment beyond the grace period, for anything in clause 8, or where the law requires it. Except where a delay would make things worse, we will tell you first and give you the chance to export your data. You can close your account at any time, for any reason, without telling us why.
11.No warranty
To the fullest extent the law allows, Daymark is provided as is. We do not warrant that it will be uninterrupted, error-free, or that its projections will match what actually happens — a forecast is a forecast. Nothing here excludes a warranty that cannot be excluded under applicable consumer protection law.
12.Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential loss, for lost profits or lost business, or for decisions made on the strength of a projection. Our total liability arising out of or relating to Daymark is limited to the amount you paid us in the 12 months before the claim arose.
Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot be limited by law.
13.Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. The courts of British Columbia have jurisdiction, without affecting any right you have as a consumer to bring a claim where you live.
14.Changes to these terms
When these terms change we update the date at the top. For a material change we will email account holders before it takes effect; continuing to use Daymark after that is acceptance of the new version. If you would rather not accept it, cancel — clause 5 says what happens to your data when you do.
Questions about any of this go to support@daymarkhq.com.